Shipping policy

At BlossomBody Store, we're committed to getting your order to you safely, reliably, and as quickly as possible.

We deliver nationwide across South Africa.

Your order will be delivered within 3–5 business days from the day your order is confirmed.

Once your payment has been successfully confirmed, we begin processing your order for delivery.

Please note that delivery times may occasionally be affected by public holidays, severe weather, courier delays, or other unforeseen circumstances.

Your order is considered confirmed once we have successfully received and verified your payment.

You will receive an order confirmation using the contact details provided during checkout.

Once your order has been dispatched, tracking information may be provided using the contact details supplied with your order.

Please allow some time for tracking information to become active after your parcel has been handed to the courier.

Please ensure that your delivery address and contact information are accurate and complete when placing your order.

Incorrect or incomplete delivery information may result in delays or additional delivery arrangements.

If you notice an error in your delivery details, please contact us as soon as possible after placing your order.

We aim to deliver your order within the stated 3–5 business day timeframe.

Occasionally, unforeseen circumstances may cause delays. These may include:

- Courier network delays

- Public holidays

- Severe weather

- High delivery volumes

- Incorrect or incomplete delivery information

- Circumstances outside our control

If your order has exceeded the expected delivery timeframe, please contact us so we can assist you.

Please ensure that someone is available to receive your order or that suitable delivery instructions are provided.

If delivery cannot be completed because nobody is available, the address is incorrect, or the courier cannot access the delivery location, additional delivery arrangements may be required.

If your parcel arrives damaged, please contact us as soon as possible and provide photographs of the packaging and the affected product.

If your order has not arrived within the expected delivery timeframe, please contact us so that we can investigate the shipment.

Please contact us as soon as possible if you need to change your delivery details.

Once an order has entered the processing or dispatch stage, we may not be able to make changes.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Promotional or free-shipping offers may be subject to specific terms and conditions.

If you have any questions about your order or delivery, please contact BlossomBody Store through the contact details provided on our website.

We're here to help make your shopping experience as smooth as possible.